Shipping policy

SHIPPING POLICY - SHANAGAR STUDIO

SHANAGAR STUDIO ensures a smooth and secure delivery experience across India through a reliable logistics network. Our goal is to deliver your order safely, on time, and in perfect condition.

Shipping Charges

* Shipping fees are calculated based on the package weight and delivery location.
* Free Shipping may be offered on select products or during promotional events.
* In case of partial order cancellations, shipping charges are non-refundable.
* Additional charges apply for Cash on Delivery and for arranging pick-up of returns or exchanges.

Trusted Delivery Partners

- We collaborate with reputed logistics partners like Blue Dart to ensure timely and safe deliveries.

- Your personal shipping details are securely shared in line with our privacy policy.

- Our support team monitors every shipment until it reaches you.

Packaging & Safety

- Each order is carefully packed to withstand weather and transit conditions.

- If your package arrives damaged or tampered, please take clear photos before opening and email them with your order details to support@shanagarstudio.com. We will investigate and assist accordingly.

Dispatch & Delivery Timeline

Dispatch Time (1-2 Days): Also displayed on each product page, it indicates when the item will leave our warehouse.

Delivery Time (2-7 Days): Begins post-dispatch and depends on your location and courier transit time.

*Delays may occur due to unforeseen events like natural calamities or regulatory restrictions.

Out-of-Stock & Custom Orders

- As our products are exclusive and limited, out-of-stock items may be made available on request.

- For custom orders, the dispatch time will be shared by our team during order placement.

For any shipping-related queries, please contact us:
Email: support@shanagarstudio.com
Phone: +919898655251